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Dr Bronwen Bollaert
BVSc MSc MANZCVS
(Veterinary Behaviour), FFCP (Veterinary)
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Bea Labady
Bea Labady
MA, CPDT MDI (Cert IV Companion Animal Services), FFCP (Veterinary)
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Taylah Henderson
Receptionist, FFCP (Veterinary)
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Narelle Braunack
Bachelor of Veterinary Technology Honours Student
RVN, BSc Ecology and Conservation Biology, FFCP (Veterinary)
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Dr Bronwen Bollaert​
BVSc MSc MANZCVS (Veterinary Behaviour), FFCP (Veterinary)

Animals are fascinating! How and why they do what they do is so interesting to me – the way the brain functions, how an animal’s development, environment and learning all interact to influence the way it behaves. As in human psychology, psychiatry and brain function knowledge is increasing and we are starting to learn really exciting and interesting new things in this field. Seeing the transformation of a terrified and nervous animal, with gentle and appropriate care, to enjoying life along with the owner’s wellbeing also improving is very rewarding.

Dr Bronwen has worked in general practice, zoo medicine, research and welfare over the last 17 years. She has always been fascinated by animal behaviour and this interest has grown into managing behaviour patients in her dedicated Veterinary Behaviour practice.

 She is looking forward to meeting you and your pet and assisting with working on improving your life together.

Bea Labady
Bea Labady
MA CPDT MDI (Cert IV in Companion Animal Services), FFCP (Veterinary)

Bea is a qualified Dog Behavioural Trainer who completed her Certificate IV in Companion Animal Services though Delta Institute while gaining work experience in a busy shelter environment. During her years at the RSPCA, she assessed and helped rehabilitate rescue dogs as a Rehabilitation Assessor and Trainer and has fostered many dogs from Maltese to Maremma sheepdogs.

Being a Fear Free certified professional and and accredited member of the Delta Institute and The Pet Professional Guild Australia, Bea is committed to force-free training methods. She is always keen to learn more about animal behaviour and keeps herself up-to-date with the latest research by attending conferences and seminars. 

Bea has a rescue dog, Bindi, who has taught her a lot about dog behaviour and how to live a happy, fulfilling life with a special dog.


Taylah Henderson
Receptionist, FFCP (Veterinary)

Say hello to our cheerful new receptionist, Taylah!

Taylah has been working closely with animals and their humans since graduating high school in 2011. Whilst she has done her fair share of volunteer work, starting out at Australia Zoo and the RSPCA shelters, she has also spent over 5 years in customer service and technical support for one of the largest veterinary corporations in Australia, providing support to over 130 vet clinics across the nation.

Taylah is now partaking in the Fear Free Pet Professional course to assist in ensuring all vet interactions are more pleasant and calming. She is hoping to then study in the field of Animal Behaviour and Training.

Taylah spends most of her free time swimming, napping or snacking with her best friend, 14 year old rescue Border Collie, Jessie. 


Narelle Braunack
Bachelor of Veterinary Technology Honours Student, RVN, BSc Ecology and Conservation Biology, FFCP (Veterinary)

Narelle is a Fear Free Certified® Registered Veterinary Nurse, currently working in both the emergency and critical care department at the University of Queensland as well now with Healthy Pet Veterinary Services.

Narelle graduated with a Bachelor of Science majoring in Ecology and Conservation Biology in 2012. Due to her passion for animal training, she decided to pursue a career in the animal industry, further completing a Certificate II in Animal Studies, a Certificate IV in Veterinary Nursing, Part 1 of the Delta Institute: Companion Animal Training Program and becoming a Fear Free Certified® professional.

Narelle is currently undertaking research and post-graduate study in the field of animal behaviour, focusing on the quantity and quality of behaviour-specific content taught to veterinary nurses and technicians during their formal educational studies. She is also working towards the goal of attaining her VTS in behaviour.

Being strongly focused on positive reinforcement, co-operative care training techniques and animal behaviour, Narelle is motivated by and strives to reduce the stress of all patients in her work environment. She particularly enjoys teaching veterinary technician and veterinary science students about the importance of understanding animal body language and behaviour within the emergency setting.

Outside of work Narelle loves spending time under the sea appreciating local marine life.

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